Please contact us for a copy of the full report
Information for Professionals
Help stop bullying programme –
The Help Stop Bullying Programme focuses on children’s strengths and appeals to their creative gifts. Through art, drama, storytelling, games etc. each child can find his or her own individual way of expressing feelings and each can find their unique path to confronting the problem of bullying. Bullying is sadly today a phenomenon which respects no physical barriers and cyber bullying means that children within their own home may continue to feel threatened. The Help Stop Bullying Programme especially means that your child can get support from other children who know exactly what it is like to be bullied.
Safe Sleep Programme
The Sleep Programme is recommended for young people aged 12 – 14 years who are suffering as a result of sleep deprivation. It is an educational and prevention programme that provides teachers, youth workers and support workers with the tools to help young adults improve or maintain their sleep routine. The programme sets out ways to prevent sleep becoming a problem. It addresses areas like stress, diet, physical activity, drug and alcohol use in young people and encourages changes to poor sleep hygiene. The programme aims to provide practical information for young people, which they can then implement in their day to day lives.
Comments, Compliments and Complaints
The Daughters of Charity Child and Family Service is committed to providing a quality service and we hope that you get the best possible service. It is very important to us if you have a comment, compliment or a complaint about our Service that we know about it.
How to give Feedback - If you make a complaint, you will be listened to and every attempt will be made to the resolve the issue. Formal complaints will be investigated and you will get an official response to your complaint in writing. Please download our leaflet which will outline the steps to take if you wish to make a complaint.
Achievements and Awards
Investing in Children Membership Award
The Investing in Children Award recognises and celebrates examples of imaginative and inclusive practice. It is a quality assurance process that ensures that the collective voice of children and young people is embedded in rights based practice. Tusla Investing in Children Award gives national recognition for good practice and active inclusion of children and young people in dialogue and change. Services work in collaboration with children on an ongoing basis, and children are seen as partners that make a valid contribution to the planning and delivery of the service.
Arklow Family Centre, St. Louise’s and Mabuhay ECDS Centres have received an Investing in Children Award. These services have shown that dialogue with children and young people has resulted in improvements to the service. Services who apply for this award receive an onsite visit by an Investing in Children inspector who spends time in the centre, observes the interactions and happenings in the setting and converses with the children. The services work in collaboration with children on an ongoing basis, and children are seen as partners that make a valid contribution to the planning and delivery of the service.
Child Protection Procedures of the DoCCFS
Child Protection in the Daughters of Charity Child and Family Services is governed by National Guidelines – Children First 2017. These guidelines outline the procedures and definitions of abuse of children. The DoCCFS record, monitor and report all Child Protection Concerns to Tusla Social Work Department wherea significant risk to a child has been identified.
All Family Centre workers and ECDS workers are Garda vetted and trained in child protection definitions and procedures. They adhere to internal reporting procedures which includes recording and informing their Line-Manager of any/all concerns relating to children and families who attend our Family Centres and our ECDS centres. These concerns when deemed to have reached the threshold of serious concern, are then reported to the Social Work Department using the reporting mechanisms provided in the Children First 2017 document.
Parents and Carers are informed if such a report is being made to the Social Work Department and the centres strive to support the families in addressing these concerns in consultation with the Social Work Department.